As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and/or electrical aspects of Surface drill rigs and road headers and Sandvik mining equipment and components at high profile customer sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision.

The allocated geographical area is Transilvania/Romania.

Key responsibilities:

  • Maintenance and Service Equipment.

  • Plan for correct tools and parts required to perform tasks, according to all work procedures.

  • Commission of products that includes pre-delivery inspections, operational and at customer site commissioning.

  • Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.

  • Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.

  • Support the customer’s product/equipment/processes by suggesting possible improvements (According to sales area requirements).

  • Use knowledge and experience to solve standard problems for customers.

  • Understand system functionality and interactions of hydraulics, mechanics, electrics, automation, pneumatics, materials.

  • Complete maintenance reports for internal and external stakeholders ., report and document on maintenance and/or repairs completed. Obtain customer authorization to invoice.

  • Occasionally collect technical feedback in Sales Area (inputted into Database).

  • Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.

  • Test repaired equipment to ensure proper operational performance.

  • Complete accurate time records, technical reports, failure reports, and parts lists.

  • Actively participate in continuous improvement initiatives.

  • Stay current with industry, customer, product developments and technical best practices as Customer Service

  • Stay current and in compliance with all company’s and local policies and procedures, Customer, State regulatory safety policies.

Qualifications:

  • Knowledge of hydraulics, pneumatics, and electrical systems.

  • Ability to read blueprints and interpret equipment schematics.

  • Ability to facilitate technical training and impart detailed information.

  • Clean Driving License and readiness to travel up to 85% of the time.

  • Technical certification or diploma in mechanical or electrical fields and a minimum 3 years related experience with industry-specific equipment.

  • Drilling experience with surface mining equipment is an advantage.

  • Language skills – English (medium level),  Hungarian (considered a plus).

Your profile:

We are looking for a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. If you are proactive, flexible and self-motivated, with a drive to achieve customer satisfaction with result oriented attitude, we want to meet you.

Benefits:

  • Competitive salary

  • Company car

  • Meal tickets

  • Health insurance

  • Training and development opportunities

  • Travel incentives (travel allowances).

Please send me your CV at adriana.oniga@integrahr.ro and I will contact you if you meet the requirements for this position, to schedule the first meeting and get to know each other

Integra HR – We are here to find the right person, in the right place, at the right moment.

Our client, Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44000 employees in more than 150 countries.

Sandvik Mining and Rock Solutions is a leading supplier of equipment and tools, service, support and technical solutions for the mining industry and niches such as quarrying, tunnelling, demolition, dimensional stone, recycling, and civil engineering industry. With customers demanding even greater productivity to ensure profitability, the company provides the cutting-edge solutions needed to succeed.

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